About The Role

Grade D £23,023 - £24,920 pro rata pa
29.5 hours per week
Fixed term until January 2023 (Maternity Cover)

We are looking for a temporary, motivated and enthusiastic Customer Service Advisor who will be working as part of a team responsible for providing first point of contact resolution to customers through all our access channels.

An ability to empathize, understand and listen to a wide range of enquiries is essential to ensure we continue to achieve the highest standards our customers should expect and deserve.

You will be working with a small friendly team with an agile working policy, a commitment to employee welfare and the potential for flexible working. If you feel you have the skills required for this role please get in touch!

For an informal discussion about this post, please contact Helen Langley, Customer Services Team Leader on 01684 272272 or helen.langley@tewkesbury.gov.uk

Closing Date: Friday, 27 May 2022

Proposed Interview Date: Tuesday, 7 June 2022

About Us

In return we offer:

Up to 30 days annual leave
Agile working arrangements
Convenient office location close to the M5 with free parking
Opportunity to join the Local Government Pension Scheme
Potential career progression
20% discounted membership at the local leisure centre

Find out more about us and the benefits of working for us by clicking here.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.

The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.

Apply