- Grade H £45,718 - £49,764
- 37 hours per week
- Permanent
What will you be doing
You will manage a team of Benefit Officers, within the Revenues and Benefits section at Tewkesbury Borough Council.
You will make recommendations on the strategic direction of the service, supporting development of the team and foster good relationships with our stakeholders.
Ensuring that staff are well-trained to provide exceptional service, especially to the most vulnerable residents, is crucial.
The department has recently undergone a restructure and you will be an important part of helping shape the Revenues and Benefits team, creating a supportive and healthy environment for the future.
About you
We are looking for a Benefits professional with proven experience in a Revenues and Benefits environment, you must have excellent knowledge of benefit/welfare legislation and best practice in relation to the administration of Housing Benefit, Discretionary Housing Payments, and Subsidy.
You will have significant experience of leadership and managing and motivating a team at a senior level in a Benefits environment, as well as effective performance management and proven experience of managing a high performing team.
You will have significant experience of leadership and managing and motivating a team at a senior level in a Benefits environment as well as effective performance management and proven experience of managing high performing teams.
You will have excellent communication skills with the ability to support and negotiate with stakeholders.
Tewkesbury is one of the fastest-growing districts outside of London, and we are committed to creating a sustainable place that meets the needs of our growing population.
The benefit team is made up of Assessing Officers, DHP officer, Welfare Officer and a Subsidy Officer. Our current caseload is around 1800 Housing Benefit and 4700 Council Tax Reduction claimants. The department uses NEC and Enterprise systems.
Successful applicants will be required to attend a formal interview and complete an assessment, if you would like to discuss the interview or the post in more detail please contact Lorraine Marshall, Head of Revenues and Benefits - [email protected] for an informal discussion.
Please note: Previous applicants need not reapply.
Closing Date: 11 April 2025