- Grade F £34,434 - £38,220 pro rata pa
- 18.5 hours per week
- Substantive
We’re looking for a capable and motivated Business Rates Officer to join our Revenues & Benefits team. This role is ideal for someone with some experience in business rates, local taxation, or a similar revenues environment, who is ready to build on their knowledge and take on a varied and rewarding caseload.
What the role involves
• Managing Business Rates accounts, ensuring accurate billing and collection.
• Processing changes of occupation, reliefs, exemptions, and valuation updates.
• Investigating discrepancies and maintaining accurate customer and property records.
• Providing clear, professional advice to businesses, landlords, agents, and internal teams.
• Applying relevant legislation, guidance, and local policies to ensure compliance.
• Contributing to the wider Revenues & Benefits service to support efficient, high‑quality delivery.
What we’re looking for
• Experience in Business Rates, Council Tax, or another local taxation or revenues role.
• Strong attention to detail and confidence working with numerical and financial information.
• Excellent communication skills and a customer‑focused approach.
• Ability to interpret legislation and follow procedures accurately.
• Good IT skills and the ability to learn new systems quickly.
• A proactive, organised approach to managing workload and deadlines.
What we offer
• A supportive team environment with opportunities to develop your skills further.
• Flexible working arrangements and local government employee benefits.
• A role where your work directly supports local services and the wider community.
If you have the skills and experience to help us deliver an effective Business Rates service, we’d be pleased to receive your application.
For an informal discussion about this post, please contact Lorraine Marshall, Head of Revenues and Benefits on [email protected], 01684 272256.
Closing Date: 15 April 2026
Proposed Interview Date: 21st and 22nd April 2026